The Blue Thread™
The UKs Leading Solar Energy Consultancy & Installer
The Blue Thread™
All of this explains why Cobolt Blue Energy are unique! We are the only service that provides a single point of contact to help manage the entirety of the installation service from start to finish, in a process that we call The Blue Thread. This allows us to fully understand your requirements and expectations from the outset, and make sure that they are met.
Before
Initial Meeting
Cobolt Blue Energy understand the importance of building a professional relationship with all of our customers. The first time we meet is the first opportunity we have to build a bond of trust with our customers, which is why it is important to us. We will meet with you personally to explain the potential install in detail, and to answer any questions or concerns that you might have. We will work closely with you to fully understand your goals so that we can determine the best solution for you.
We will provide you with a clear breakdown of how much energy your property can yield from the power of the sun; and we will clarify how much energy you wish to store, or whether you wish to exceed your own requirements and generate excess capacity to sell back to the grid. Soon after our initial meeting, we will provide you with a clear quotation providing all of the costs for all of the options available to you.
Before
Site Survey
We are an experienced team of compliance auditors who specialise in the renewable energy field. Prior to any project commencement, we will carry out an initial desktop survey followed by a site survey to enable us to design the installation. The design will follow best-practice guidelines, and will be focussed on maximising your use of renewable energy within the context of your building.
The site survey will enable us to ensure we are recommending the best equipment for your project. And, since different installers have differing areas of expertise, we will ensure that we match the right installer for your project.
We will also introduce you the actual product so you can see it, feel it, and better understand and appreciate how it differs from many other products on the Solar PV market. A full overview of the product and the benefits it brings to your home or business, will be comprehensively explained.
We will then provide our quotation including all options open and available to you for your perusal and investment.
Before
System set-up
All projects are entered into our customer relationship management (CRM) software and all paperwork is digitised as soon as is practical. The CRM is a hub for all contractual paperwork, records of communications, solar PV designs as well as holding contact information for all parties. Our system empowers us to manage the project with accuracy and transparency. It also enables us to operate an operation that reduces paper usage, which supports our ethical values.
Before
Your Deposit
Your peace of mind is of the utmost importance to us, which is why we work with a government approved deposit scheme to guarantee the security of your deposit. For our residential customers, every installation is covered by the HIES – Home Insulation and Energy Systems Quality Assured Contractors Scheme.
During
Project Management
Cobolt Blue Energy have selected the best installers in the UK. Through a rigorous vetting process, we have built a network of trusted partners who share our values and subscribe to our Installer Blue Standard. This leaves us to concentrate on our role and expertise, which is project management.
As your single point of contact, we will always be there to respond to any questions or concerns. We ensure that all key stake holders are aligned and totally focussed on delivering the best product for your investment. Our class-leading Customer Relationship Management (CRM) software enables us to respond quickly and accurately.
After
Quality Assurance
We will carry out a quality assurance visit and audit to ensure that the performance of your system is optimised, and we will complete a thorough handover with you.
During this process we will show you how to monitor the system and provide guidance on how to interpret the data that is produced. This is all accessed via an app which gives you complete power to manage your own harvested energy. If you want to bank it in the batteries, you can, if you want to use it as it is generated you can. If you want to send it back to the grid while away on holiday, you can, or you can do all 3 at peak times.
We will ensure all internal paperwork, compliance paperwork and guarantees are completed. We then remain your critical partner, providing support, advice, and expansion of your system should your needs change over time.
Testimonials
What Clients Say About Meyer Burger Solar Panels
Customer feedback is a key part of our quality assurance process. Here is some of the feedback that we have received about the quality of the Meyer Burger Solar Panels that we supply.
Contact Us
To Start Your Solar Journey
Whether you are a residential or commercial client, we’d love to hear about your plans and are ready to answer any questions.
